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Frequently asked questions

If your package includes “Social Media Distribution”, we will pre-schedule posts for you throughout one month. 

If you don’t have “Social Media Distribution”, you will receive the videos through WeTransfer and you will have to ensure that you download them before the file expires.

Depending on the package you choose, we can produce Product Unboxing Videos in a studio environment, Product 360 View Videos with feature annotations, Product Stop-Motion Videos, Scroll Stoppers, Facebook and Instagram Video Stories, Facebook and Instagram Video Posts, LinkedIn Videos, YouTube Videos, Vimeo, Amazon Videos, Shopify Videos, etc.

The package is for one product. If you like to send us several of the same product for filming purposes, that’s ok too.

Unless of course, there are several items in a package, in which case they get filmed together.

Tabletop Production takes 3-5 days to produce.

UGC – User Generated Videos take 5-7 days as the process involves shipping.

Social Media Videos take 5 days. We usually begin with Some Social Media Videos after the Tabletop Production and/or after the UGC videos are recorded.

Tabletop Production videos are usually around 30 seconds each.

Social Media Videos vary from 15 to 30 seconds.

UGC – User Generated videos are between 30 seconds and 2-3 minutes, depending on your product.

The name “Table Top Production” comes from the fact that we will film objects that fit on a “table area”.

The length of Table Top Videos is about 30 seconds.

Usually, Table Top Production includes a set of three videos – one Unboxing Video, one 360-View Video with Annotations, and a Stop-Motion Video.

These videos are filmed on a white background unless the product can’t be filmed on a white background.

Social Media Videos can be many different types: Instagram and Facebook Stories, posts, ads, etc.

They can also be horizontal, vertical, or square.

You can request your videos to be created for a particular Social Media Platform such as Facebook, Instagram, TikTok, LinkedIn, Amazon, Shopify, YouTube, Vimeo, etc.

You can also choose the orientation of the videos (horizontal, vertical or square)

The main goal is to save you energy, time, and money.

Our process is crafted in a way so we can create great videos that will not require any revisions. However, all technical errors (if any), will be fixed, but based on all the information we will collect from you, we will be able to produce videos that are right from the first time.

If there is anything particular you like to display or see in a video, you will have to communicate this with us when you fill out the “Campaign Brief” prior to starting the project.

Each Creator produces two videos. One Unboxing Video and one Demonstration Video.

When you need more of these videos, we recommend that we produce them with a different creator.

All lifestyle video material we use for our Social Media Videos is gathered from our clients’ libraries or stock footage.

Our agency produces only studio shots. 

You can request square, vertical, or horizontal videos, depending on the platform you will be posting them on.

If there is no special request in place, we will rely on our experience to create whatever we think is best for you at the moment.

We will create your Social Media Videos using our video materials of your product filmed during the  Tabletop Production, videos from your library or website (if any), and stock footage complimenting your brand and product. 

You will be able to see and OK the creator that will be demonstrating your product.

EMA 360 is a platform specifically built to make Social Media Video Production easy.